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F.A.Q.

Please let me know via the contact form if I can help you with any concerns that may fall outside of my FAQs or Store Terms & Conditions.

1851 Frequently Asked Questions

Sizing

Please consider the garments finished measurements listed below when selecting the size for your child’s handmade item. These measurements are un-stretched (i.e. with the garment laying flat on a table).

Taking your child’s measurements with a soft, dressmaking tape is ideal. Or using a piece of ribbon or string, which you can then hold against a ruler, will be most accurate.

Alternatively, if would like us to use a different waist and leg measurement, please let me know in the notes section during checkout and I will be in touch with you via email to confirm the best size for your purchase.

Approximate Finished Measurements
(please note these were amended on 21st May 2016)

Size 0000 Waist 13″ Leg 6.5″
Size 000 Waist 14.5″ Leg 7″
Size 00 Waist 15.5″ Leg 7.5″
Size 0 Waist 16.5″ Leg 8″
Size 1 Waist 17″ Leg 8″
Size 2 Waist 17.5″ Leg 8.5″
Size 3 Waist 18″ Leg 9″

Care Instructions

Our Fabrics
Lace and satin, by nature, are delicate fabrics that are best treated with care.  It is common, particularly with satin, to see ‘shifting threads’ or spots that appear inconsistent. These can usually be massaged gently back into place between your fingers, and will often return to their original place in the fabric weave after a gentle cold water wash.

Washing
We suggest that your little one’s bloomers, playsuit and/or ribbon belt be put into a washing bag or pillow case, and washed in cold water, on a gentle or delicate cycle.

Drying
We also recommend that they are dried flat in the shade, or turned inside out and hung half over a line, out of the sun. Pegging some of the more delicate bloomers from the waist may encourage the lace to droop or sag. Do not tumble dry your lace bloomers, playsuit nor your ribbon belt.

Ironing
We recommend that you do not iron the lace. You may use a warm iron on the reverse side of the bloomers if you feel it is required. The ribbon belt may be ironed at a cool temperature.

Caution
Eighteen Fifty One products are designed to be worn as daywear for babies and children. Your child should not be left unsupervised while wearing their bloomers, playsuit nor belt, as the ribbons may cause entrapment or strangulation if not tied securely. Eighteen Fifty One products should never be worn as sleepwear.

Timeframes

Production
Each item is made to order and current estimated production time is 4-6 weeks plus postage time (though this is subject to change). In the rare case that I may be unlikely to meet this production timeframe I will contact you as soon as possible via the email address that you provided when you placed your order.

Delivery
To estimate your delivery date, please add standard Australia Post shipping times to the current estimated production timeframe. International delivery timeframes are subject to your local post carrier services. Please view our Shipping Policy for more information.

Rush Orders
Rush orders may be available to Australian customers, though may be limited or unavailable at times of high demand, such as after new releases or during sales. Please contact me to enquire.

Please note that all orders require a signature upon delivery, and that express shipping is only available to Australian customers.

Custom Orders

Custom orders may be available. Please contact me to enquire.

Payment Options

All prices are listed in Australian Dollars and are subject to change without notice. If you are purchasing in another currency, PayPal will complete the currency conversion and exchange. You will be responsible for any fees incurred during this PayPal process.

Credit Cards, Debit Cards and Paypal
I used PayPal to process credit and debit card transactions as it provides a safe and secure method of payment and information exchange. You can use the PayPal website to pay via credit or debit card, even if you do not have a PayPal account. See the Paypal Safety and Security website for details regarding their Buyer Protection Policies.

Afterpay
How does it work?
Afterpay offers you a simple, interest-free payment option, allowing you to pay off your purchase in four equal instalments, due every fortnight. Your fortnightly payments will be taken from your nominated debit or credit card automatically and you will get your items straight away – it’s like a layby but without the waiting!

How do I make a purchase using Afterpay?
1. All you have to do is add the items you want to your cart as usual
2. At checkout, enter your shipping details
3. Choose Afterpay as your payment method
4. Enter your details on the Afterpay website
5. That’s it! Your items will be made and posted straight away and Afterpay will process all of your payments

Who can use Afterpay?
Afterpay is available to all people who live in Australia, are over 18 years of age, have an Australian debit or credit card and have a verifiable email address and mobile phone number.

Still got questions?
You can visit the Afterpay website for full details on their processes, terms and conditions.

USA/Canada

Unfortunately, due to insurance restrictions, I am unable to sell to North America. Though in the future this may change, should my business grow as I hope it may, so please visit again!

Fabric Availability

All Eighteen Fifty One releases are limited edition. Some styles may only be made in a handful of pairs, and usually there are no more than 10 in each lace and colour combination.

In the event that two or more customers place and order for the last of a particular lace (and my website oversells the lace) I will allocate the remaining lace to the customer who placed the first order (as shown by the times listed in my order management system) and contact subsequent customers so that they may either select an alternative fabric, or arrange a refund.

In some cases I may be able to source more of the same lace and I will let you know as soon as possible.

Website Closes 31st October 2017 Dismiss